The average game retail store is quite similar to the old video rental shops, in that video shops stocked similar collection of movies. The level of patronage enjoyed by individual video shops was mainly dependent on the customer-friendliness of their services. It takes about the same effort to visit the website of Humble Bumble as it is to visit Fanatical; however, the type and quality of services provided by either of these online game retailers will significantly influence my final choice.
We shall be taking a look at the services the average online gamer looks forward to accessing on an online gaming retail store, how best to actualize these services, and in the long run, make your game site a force to reckon with in the gaming world.
1. Gamers’ support
Toby has just started a campaign in one of the latest multi-player games made available by your online game retail store; being a new game release with sophisticated features, he soon gets stuck at one of the levels. Now, where Toby goes to for the required help and the kind of support you can provide for him as a gamer will